Deliver safer, more inclusive transport with our CTA-recognised PATS and MiDAS training courses, designed for drivers, passenger assistants, and escorts across Dudley, Dewsbury, Birmingham the West Midlands, Derbyshire, and Leicestershire.
Whether you’re supporting passengers with mobility needs or operating a minibus, our structured training ensures you’re fully equipped to meet safety standards and duty of care obligations. From legal compliance to hands-on passenger care, our expert-led Passenger Safety Courses blend practical guidance with nationally recognised standards.
Training is delivered flexibly — either in-house or at local venues — and includes certification upon completion.
Get trained, get certified, and ensure your transport services meet the highest standards of safety and care.
Flexible in-house and venue-based delivery available. Certification included.
Ofqual Regulated
Support passengers with confidence and care through our PATS Training – the Passenger Assistant Training Scheme approved by the Community Transport Association (CTA). This course is ideal for individuals responsible for helping passengers with disabilities, mobility challenges, or special needs during transport in Dudley, Dewsbury, Birmingham, the West Midlands, Derbyshire, and Leicestershire.
PATS provides structured, role-specific modules tailored for passenger assistants, escorts, carers, and volunteers. Whether you work in education, care settings, or community transport, this training equips you with the knowledge and practical skills to provide safe, dignified, and appropriate support to vulnerable passengers.
With an emphasis on safety, inclusion, and duty of care, this PATS Training course ensures your team can provide essential support in line with best practice and national standards.
Whats is PATS training?
PATS is a nationally recognised qualification developed by the Community Transport Association and Hampshire County Council. It trains passenger assistants to safely support passengers requiring additional help during transport, covering both practical and duty-of-care aspects.
Who is PATS training for?
Minibus/bus escorts
Taxi and private hire drivers
Care workers and support staff
Teachers and school transport staff
Volunteers working with SEND passengers
What will I learn?
You’ll learn how to improve passenger safety, assist with comfort and communication needs, and respond to diverse mobility or behavioural challenges. Training includes both theory and hands-on practice.
What modules are available?
Module A: The Role of the Passenger Assistant
Module B1: Passenger Awareness and Assistance (non-wheelchair users)
Module B2: Assisting Passengers in Wheelchairs
Module C1: Supervising Children and Young People with Special Needs
Module C2: Working with Adults Who Need Supervision
How long does the course take?
1–2 days depending on the number of modules selected.
Is certification included?
Yes – A PATS certificate is awarded upon successful completion.
Why choose this training?
Ensures compliance with safeguarding and care standards
Demonstrates duty of care to passengers
Builds staff confidence and professionalism
Want to book a course in Dewsbury, Birmingham, Derbyshire or any of the surrounding areas, request a quote or ask a question?
Call us, email us, WhatsApp us or visit our contact page.
Drive safely, legally, and with confidence by completing our MiDAS Training – the Minibus Driver Awareness Scheme, developed and recognised by the Community Transport Association (CTA). This nationally respected course is essential for anyone responsible for transporting passengers by minibus in Dudley, Dewsbury, Birmingham, the West Midlands, Derbyshire, or Leicestershire.
MiDAS ensures drivers understand their legal responsibilities and are equipped to deliver safe, inclusive, and high-quality transport services. Suitable for school staff, care workers, community transport providers, and volunteer drivers, the course combines classroom-based learning with practical driving assessments.
Whether you’re new to minibus driving or refreshing your skills, MiDAS Training gives you the tools to transport passengers with professionalism and care.
Whats is MiDAS training?
MiDAS (Minibus Driver Awareness Scheme) is a structured programme that improves driver safety, confidence, and competence when operating a minibus — including those transporting vulnerable passengers.
Who is MiDAS training for?
Minibus drivers in schools, care homes, and community groups
Staff in local authorities, youth clubs, and transport teams
Volunteers and individuals needing insurance-compliant certification
Drivers of accessible minibuses
What does the training include?
Passenger safety
Defensive driving and road awareness
Legal responsibilities and licence entitlements
Pre-journey vehicle checks
Practical on-road driving assessment
Additional module for use of ramps, lifts, and wheelchair restraints
How long is the course?
Delivered in one day, split into:
Morning: Classroom-based theory
Afternoon: Practical driving assessment
(Additional time required if taking accessible minibus module.)
Is certification included?
Yes – MiDAS certification valid for 4 years, recognised across the UK.
What are the driver eligibility requirements?
Age 21–70
Held a full UK driving licence for at least 2 years
Clean licence
Pass a basic eyesight test
Where can I take the course?
Training can be delivered at our Birmingham centre or at your site. We can supply a minibus if needed.
Why choose MiDAS with us?
Trusted by schools, care providers, and local authorities
Small group sessions (max 4 learners) for tailored feedback
Accredited trainers with minibus safety experience
Fully compliant with insurance and legal standards
Want to book a course in Dewsbury, Birmingham, Derbyshire or any of the surrounding areas, request a quote or ask a question?
Call us, email us, WhatsApp us or visit our contact page.
